Microsoft 365 Backup Solutions

Secure your data and protect your business with our immutable Microsoft 365 backup solutions.
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Why Backing Up Microsoft 365 Isn't Optional

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Growing Cyber
Threats

Ransomware attacks and cyber breaches target your most critical data, including files stored in Microsoft 365. Without proper backup, recovery can be impossible.

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Accidental
Deletions

Microsoft provides data availability not data protection, so un-noticed deletions are permanently wiped after 30 days.

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Malicious Insider
Risks

Internal users, whether intentionally or accidentally, can compromise sensitive data, leaving businesses vulnerable.

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Regulatory Compliance
Needs

Legal cases and audits require quick access to past records. Without reliable backups, fulfilling these requests can become a nightmare.

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What is Microsoft 365 Backup?

Microsoft 365 (M365) Backup is a robust solution designed to protect your emails, OneDrive files, Teams data and SharePoint sites from loss due to cyberattacks, accidental deletions, or compliance requirements. Backup systems for Microsoft 365 bridge the gap between basic native protections and the backup standards applied to all other business data. By securing all your M365 content in an immutable, scalable environment, it ensures your business can recover quickly, no matter the situation.

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Simplify Microsoft 365 Data Protection with Prodatix

Managing M365 data backups doesn’t have to be a headache. Prodatix simplifies the process, ensuring your critical business data is always protected and recoverable.

With our solutions, you’ll gain comprehensive coverage, rapid recovery, and peace of mind knowing your data is secure from threats.

Comprehensive
Coverage

Protect everything – emails, files, Teams chats, and more – across all Microsoft 365 applications.

Rapid Data
Recovery

Minimize downtime with quick recovery options tailored to your specific needs.

Immutable
Backups

Protect your data with backups that can’t be modified or deleted, ensuring ultimate protection against threats like ransomware.

Flexible
Deployment

Choose from on-premises, cloud, or hybrid backup options that fit your business infrastructure.

24/7 Monitoring
and Support

Our team keeps your backups running smoothly and is always available to assist with recovery or maintenance.

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Why Choose Prodatix for M365 Backup?

Backing up M365 data is critical for business continuity, but it doesn’t have to be complex or costly. Prodatix takes the hassle out of backups by providing scalable, compliant, and cost-effective solutions tailored to your business needs.

Trust us to keep your data safe so you can focus on growing your business.

Eliminate
Complexity

We handle every aspect of your backup solution so you can focus on growing your business.

Stay
Audit-Ready

With advanced eDiscovery features, you’ll always be prepared to meet compliance and legal requirements.

Scalable
Solutions

As your business grows, our backups grow with you, providing consistent protection without the need for new infrastructure.

Cost-Effective

Save on IT overhead and infrastructure costs with a predictable, subscription-based service.

Peace of
Mind

Whether it’s accidental deletion or a cyberattack, our solutions ensure your data is always recoverable.

Frequently Asked Questions

Microsoft provides basic M365 recovery tools, but these are not sufficient for comprehensive data protection. These built-in features include:

  • Versioning: Allows users to restore earlier versions of a file stored in OneDrive or SharePoint.
  • Recycle Bins: Retains deleted items for a short period (usually 30 days) before permanently deleting them.
  • Retention Policies: Allows organizations to set rules for retaining or deleting data to comply with internal policies or regulations.

However, Microsoft’s native tools lack long-term retention, advanced recovery capabilities, and protection against threats like ransomware or insider attacks. For example, after the recycle bin period expires, data becomes permanently unrecoverable. Similarly, versioning only supports file recovery within its retention limits and does not extend to all types of data (e.g., Teams chats).

A third-party backup solution like Prodatix bridges these gaps by providing:

  • Extended retention periods to comply with regulatory or organizational needs.
  • Granular recovery options to restore specific files, emails, or even Teams conversations.
  • Immutable backups to ensure data cannot be altered or deleted by malicious actors, offering critical protection against ransomware.

These features make Prodatix essential for organizations that require robust, long-term data protection and recovery.

Microsoft follows a Shared Responsibility Model, where responsibilities for platform security and data protection are divided:

  • Microsoft’s Responsibility: Maintaining the availability, security, and reliability of the Microsoft 365 infrastructure, including hardware, software, and networking.
  • Customer’s Responsibility: Protecting their data, including securing access, managing user activity, and implementing data backups.

This model means that while Microsoft ensures the platform operates smoothly, customers are accountable for safeguarding their business data against:

  • Accidental deletions caused by users or administrators.
  • Insider threats from malicious or negligent employees.
  • Cyberattacks like ransomware or phishing attempts.

Without a dedicated backup solution, businesses risk permanent data loss if these scenarios occur. Prodatix simplifies this process by offering a fully managed backup solution, ensuring your Microsoft 365 data is always secure, recoverable, and compliant with industry standards.

The Microsoft Shared Responsibility Model highlights how responsibilities are split between Microsoft and its customers:

Microsoft’s Role:

  • Maintaining uptime and availability of the Microsoft 365 platform.
  • Managing infrastructure security and protecting against physical threats (e.g., data center failures).
  • Ensuring compliance at the platform level (e.g., ISO certifications, GDPR support)

Customer’s Role:

  • Safeguarding user data from accidental or malicious deletions.
  • Meeting industry-specific compliance regulations for data retention and protection.
  • Implementing disaster recovery and backup solutions to mitigate data loss risks.

Prodatix complements Microsoft’s infrastructure by providing comprehensive backup and recovery solutions. This ensures businesses remain compliant and prepared for any data-related disruptions, filling the gaps left by Microsoft’s native tools.

Microsoft 365 retention policies are designed for short-term data recovery but vary across services:

  • Exchange Online (Emails): Deleted items are retained in the “Deleted Items” folder for 30 days by default. Items moved to the Recoverable Items folder are kept for an additional 14 days unless extended by organizational policies.
  • OneDrive for Business: Deleted files are retained in the recycle bin for 30 days. After this, files are moved to the secondary recycle bin for another 30 days (if enabled), after which they are permanently deleted.
  • SharePoint: Files in the recycle bin are retained for 93 days.
  • Teams Chats: Retention depends on organizational settings but lacks long-term storage or backup options for compliance.

While these retention periods provide some flexibility, they are not intended for long-term data protection. Once these periods expire, data becomes permanently unrecoverable. Prodatix extends these retention windows, ensuring businesses can recover data at any time, regardless of how long ago it was deleted or modified.

In November 2023, Microsoft introduced Microsoft 365 Backup, offering:

  • Point-in-time restoration for OneDrive, SharePoint, and Exchange.
  • Metadata-based search to locate backups based on file owner, creation date, or other attributes.
  • Cloud-based backup storage managed within the Microsoft ecosystem.

While this product provides enhanced capabilities over native retention policies, it has significant limitations:

  • No support for Teams chats or Planner data.
  • No granular file recovery options within backed-up datasets.
  • Limited ransomware protection without immutable backups.

For businesses requiring more advanced recovery options, comprehensive data protection, and immutable backups, Prodatix offers a superior solution tailored to meet complex business needs.

Microsoft’s built-in tools focus on short-term recovery and basic data retention. While helpful, they fall short in several key areas:

  • Long-term retention: Native tools are limited to short retention windows, making them unsuitable for businesses with compliance needs.
  • Compliance readiness: Microsoft’s tools don’t fully meet stringent regulatory requirements like HIPAA, GDPR, or ISO 27001.
  • Advanced recovery capabilities: Built-in options lack the ability to restore specific items (e.g., individual Teams chats) or recover entire datasets quickly.
  • Ransomware protection: Without immutable backups, businesses remain vulnerable to ransomware attacks, which can corrupt or delete data.


Prodatix addresses these gaps by offering:

  • Extended retention for compliance and long-term data storage.
  • Granular recovery for precise data restoration.
  • Immutable backups for ultimate ransomware protection.

A third-party backup solution like Prodatix can protect all key components of the Microsoft 365 ecosystem, including:

  • Exchange online emails: Back up entire mailboxes, specific folders, or individual emails.
  • OneDrive files: Secure user files with versioning and point-in-time restoration.
  • SharePoint sites: Protect team and company-wide documents stored in SharePoint.
  • Teams chats: Back up chat histories, files shared in conversations, and channel data.
  • Planner and calendar data: Ensure no critical task or meeting data is lost.


This comprehensive coverage ensures every aspect of your Microsoft 365 environment is protected against accidental deletion, cyberattacks, or other disruptions.

Prodatix offers an end-to-end solution for Microsoft 365 backups, including:

  • Full coverage: Protect emails, Teams chats, SharePoint sites, OneDrive files, and more.
  • Advanced recovery options: Restore individual files, specific data sets, or entire systems quickly.
  • Immutable backups: Guard against ransomware with unalterable backup copies.
  • Long-term retention: Meet compliance requirements with extended retention periods tailored to your industry needs.
  • 24/7 monitoring and support: Benefit from proactive monitoring and expert assistance anytime you need it.

By choosing Prodatix, you gain a reliable, fully managed solution that simplifies Microsoft 365 data protection, allowing your IT team to focus on strategic business initiatives.